Important Notice: e-Simmons is strictly for Singapore market only.
| Price & Payment |
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Only credit card payment by Visa or MasterCard will be accepted for all purchases made from our website. |
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Prices listed include prevailing Goods & Services Tax. |
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Promotion Offers may vary without prior notice. |
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Please do not send cash or cheque. |
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Should the buyer decide to cancel the order after the purchased, there will be a cancellation charge of $50. |
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| Stock availability |
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Upon receipt of your order and payment by credit card, we will send you an e-mail as confirmation of your purchase. Should an item ordered be out of stock, buyer / recipient will be notified and delivery will be further advised. |
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| Accuracy of product colour display |
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Please be advised that while Simmons made every effort to display as accurately as possible the colours of our products, the colours might vary slightly from one computer monitor to another. |
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| Delivery |
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Upon receipt of e-Simmons order, your order will be processed and be delivered to the stipulated Singapore address as per your selected delivery date, unless otherwise specified or prevented by events beyond our control.
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Simmons’ appointed external delivery company shall deliver the products to the address provided by the buyer on the sales order Free delivery is applicable only to the 1st delivery (per order).
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Subsequent deliveries are only available 5 working days from the date of request and are chargeable at $50 per trip, payable in cash or cheque to Simmons (S.E.A) Pte Ltd. |
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For changes in delivery date and time, please call our customer service at 6294 2278 during the office hours (8.30am-5.30pm) or write to us at custsvs@simmons.com.sg. |
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No delivery on Sundays and Public holidays. |
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We strongly advise you to place your orders early during festive seasons like Christmas, New Year, Chinese New Year, Hari Raya and special occasions like Valentines’ Day, Mothers’ Day, etc to avoid any delays. |
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| Returns/Refunds |
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Pillows and mattress protector are hygiene products, therefore all pillows and mattress protectors sold are non-exchangeable and non-refundable.
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| What are the items available in e-Simmons? |
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Currently, e-Simmons features full range of Simmons® Beautyrest® NeckCare Pillow, Simmons® Mattress Protector, Modal Collection bedlinen set and Double Mercerized Bedlinen set.
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